Privacy policy

WringsStore respects your right to privacy. This Privacy Notice explains how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal information that we collect through our website at https://wringsstore.com.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details at the bottom of the site.

What personal information does WringsStore collect and why?

What personal information do we collect and hold? I. When used in this privacy policy, the term “personal information” has the meaning given to that term in the Privacy Act. In general terms, “personal information” is any information that can be used to personally identify you. Examples of personal information include names, addresses, email addresses and telephone numbers. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information. II. We may collect the following types of personal information: (1) name; (2) mailing, email or street address; (3) telephone number; (4) age or birth date; (5) details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and to respond to your enquiries; (6) any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or your online presence; (7) information you provide to us in telephone conversations with us from time to time. III. We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

How do we collect your personal information?

I. We will collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect that information in various ways, including when you: (1) access or use our website; (2) speak with one of our employees; (3) complete an enquiry form online or in store; (4) order products from us; (5) contact us for information; (6) require a refund or exchange; (7) participate in surveys or promotions. II. If you do not provide us with the personal information described above, some or all of the following may happen: (1) we may not be able to provide the requested products or services to you, either to the same standard or at all; (2) we may not be able to provide you with information about products and services that you may want, including information about discounts, sales or special promotions; or (3) we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.

Using personal information

I. We collect personal information about you so that we can perform our business activities and functions and to provide quality customer service. II. We collect, hold, use and disclose your personal information for the following purposes: (1) to complete sales transactions; (2) to deal with queries or customer service issues. We may also keep information on your communications with our team through our Customer Relationship Management (CRM) System; (3) to keep you up-to-date with products, services, events and promotions that we think would be of particular interest through a variety of channels; (4) to conduct business processing functions including providing personal information to our contractors; (5) for the administrative, marketing, product or service development, quality control and research purposes of WringsStore; (6) to process and respond to any complaint made by you; and (8) to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority. III. We may send you marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, and email, in accordance with applicable marketing laws. If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us, or by using the opt-out facilities provided in the marketing communications. We will then ensure that your name is removed from our mailing list.